Privacy Policy
Last updated: 7 October 2026
1. Who we are
Vietnam Sales Bridge is a business project
Data controller: Vietnam Sales Bridge brand
Address: Paju 1a, Tartu, 50603, Estonia
Email: sales@vietnamsalesbridge.com
Website: https://www.vietnamsalesbridge.com
This notice covers website visitors, people submitting enquiries, meeting participants and professional contacts whose personal data we process.
2. Information we collect
Depending on your interaction with us, we may collect:
- Your name, business email address, company, job title and contact details.
- Messages submitted through our contact form or sent by email.
- Meeting booking details and correspondence.
- Information you provide about your products and business requirements.
- Professional contact details obtained from public business sources or prospecting services.
- Technical information, such as IP address, browser information and website access logs.
- Website usage data and tracking identifiers, where the relevant tools are enabled.
- Cookie preferences and consent records, where recorded.
Please do not include sensitive personal information or unnecessary information about other individuals in your messages.
3. Purposes and legal bases
Enquiries and meeting requests
We use your details to respond to enquiries, arrange meetings and discuss your requirements.
When you contact us on behalf of a company, we rely on our legitimate interest in handling professional enquiries and communicating with business representatives.
Where you personally request steps towards a contract with us, processing may instead be necessary to take those steps at your request.
Managing professional relationships
We use contact details and correspondence to organise proposals, follow up on discussions and maintain business records.
Our legal basis is our legitimate interest in managing professional relationships and keeping relevant records.
Business prospecting and marketing
We may research professional contacts and conduct relevant business outreach, subject to applicable data-protection and electronic-marketing rules.
Where applicable, we rely on legitimate interests in identifying relevant business opportunities, following an assessment of necessity and the effect on the individuals concerned. Where consent is required, we obtain it before the relevant communication or processing.
You can object to direct marketing at any time by replying to our message or contacting sales@vietnamsalesbridge.com.
Website operation and security
We may process technical information to operate the website, detect errors, prevent abuse and protect communications.
Our legal basis is our legitimate interest in maintaining a secure and functioning website.
Analytics and optional tracking
Optional analytics or marketing technologies require consent where applicable. Their purposes, providers and storage durations are described in our Cookie Policy.
Legal obligations and claims
We may process information to comply with applicable legal obligations or to establish, exercise or defend legal claims. The legal basis is the relevant legal obligation or our legitimate interest in protecting legal rights.
4. Where information comes from
We collect information directly when you submit a form, email us, book a meeting or communicate with us.
Professional contact details may also come from company websites, professional directories, referrals or prospecting services such as Apollo.
Where required, we provide additional information about the source of your details when contacting you.
5. Service providers and recipients
We use service providers to support our website and business activities, including:
- Articulation: website publishing and contact-form functionality.
- Google Workspace: email and business communications.
- Google Analytics: website analytics.
- Google Tag Manager: management of website tags.
- Apollo: business prospecting and outreach.
- HubSpot: contact and business-relationship management.
- Calendly: meeting scheduling.
Not every provider receives information from every interaction. For example, using our contact form does not mean that all listed providers receive its contents.
Providers may act as processors or independent controllers, depending on the service and contractual arrangements. External services may also provide their own privacy notices.
[Before publication: confirm the contracting entities, processing roles, relevant recipient details and provider privacy links.]
We do not share the names or personal contact details of website enquirers with our Vietnam research partners.
We may disclose information to professional advisers or competent authorities where necessary and legally justified.
6. International transfers
Some providers may process personal data outside the European Economic Area or allow access from other countries.
Where this occurs, the applicable transfer mechanism and safeguards must be identified, including any relevant adequacy decision or standard contractual clauses.
For enquiries about international processing, contact sales@vietnamsalesbridge.com.
7. Retention periods
We keep personal data only for as long as necessary for its purpose, taking account of applicable legal obligations and the need to establish, exercise or defend legal claims.
8. Your data-protection rights
Subject to the conditions of applicable law, you may request:
- Access to your personal data.
- Correction of inaccurate or incomplete information.
- Erasure of your personal data.
- Restriction of processing.
- Data portability, where applicable.
You may object to processing based on legitimate interests for reasons relating to your situation.
You have the right to object to direct marketing at any time. If you do so, we will stop processing your personal data for that purpose.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Send requests to sales@vietnamsalesbridge.com. We may request information reasonably necessary to verify your identity. We normally respond within one month; any permitted extension will be explained.
9. Complaints
You may lodge a complaint with the Estonian Data Protection Inspectorate, Andmekaitse Inspektsioon, or another competent supervisory authority, including the authority in the EU country where you habitually reside or work, or where the alleged infringement occurred.
10. Required information
Our contact form requires your name, email address and message so that we can understand and respond to your enquiry. Without this information, we may be unable to respond.
Submitting an enquiry does not itself create a service contract or constitute consent to unrelated marketing.
11. Automated decisions
[Before publication: confirm whether any processing involves solely automated decisions producing legal or similarly significant effects. If none, state this explicitly; if present, describe the required details.]
12. Cookies and external services
Please refer to our Cookie Policy for details of cookies and similar technologies.
When you follow a link to an external website, such as Calendly, that service's privacy information also applies to its own processing.
13. Changes to this policy
We update this policy when our activities, providers or processing arrangements change.
If Vietnam Sales Bridge is incorporated and responsibility for processing changes, we will update the controller details and provide any information required about the change.
14. Contact
For privacy enquiries or to exercise your rights:
Vietnam Sales Bridge
Paju 1a, Tartu, 50603, Estonia